Directed Electronics 1500X User's Guide download pdf (Page 26)

AngioDynamics, Inc. Model 1500X User’s Guide and Service Manual

160-103990 Rev 03 Page 24

10. TROUBLESHOOTING

10.1 RF Generator LCD Troubleshooting Messages

10.1.1 Self Test Troubleshooting Messages

The following messages may appear if the RF Generator fails the self-test:

LCD Display Solution

“SOFTWARE MODULE NOT CONNECTED

TURN POWER OFF”

Turn Power off. Ensure that the software module is

fully inserted with the correct side up (see arrow

symbol) and the cover is completely closed. Turn

Power back on. If error persists, contact Customer

Service.

“SYSTEM FAILURE 1: RAM CHECK

TURN POWER OFF”

Turn Power off. Contact Customer Service.

“SYSTEM FAILURE 2: ROM CHECK

TURN POWER OFF / CRC = XXXX”

Turn Power off. Contact Customer Service.

“SYSTEM FAILURE 3: POWER SUPPLY

TURN POWER OFF”

Turn Power off. Contact Customer Service.

“SYSTEM FAILURE 4: INTERNAL LOAD

LOW

TURN POWER OFF”

Turn Power off. Turn Power back on. If error

persists, contact Customer Service.

“SYSTEM FAILURE 5: INTERNAL LOAD

HIGH

TURN POWER OFF”

Turn Power off. Turn Power back on. If error

persists, contact Customer Service.

“SYSTEM TEMP TOO HIGH”

Leave Power on. Ensure the vents on the RF

Generator (back and bottom of unit) are not blocked.

Listen to see if fans are running. If fans are not

running, contact Customer Service.

“SYSTEM FAILURE 6: TEMP REF BAD

TURN POWER OFF”

Turn Power off. Contact Customer Service.

“AMBIENT TEMP OUT OF RANGE”

Wait for the system to come to room temperature.

Turn Power on. If error persists, contact Customer

Service.

“SYSTEM FAILURE 12: SHORTED PANEL

KEY(S)

POWER OFF, PRESS KEYS ONCE AND

POWER ON”

Turn Power off, press keys once and power back on

again. If the problem persists Contact Customer

Service.

SYSTEM FAILURE 13: RF OFF: VOLTAGE

DET

TURN POWER OFF

Turn Power off. Contact Customer Service.

SYSTEM FAILURE 14: RF OFF: CURRENT

DET

TURN POWER OFF

Turn Power off. Contact Customer Service.

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Directed Electronics 1500X User's Guide Page 26

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